Eligibility
To use our website or make a purchase from My Patio World, you must be at least 18 years old or have consent from a parent/guardian. Our products are intended for residential and commercial outdoor use.
Account Accuracy
You are responsible for providing complete and accurate account details, including your name, billing/shipping address, and payment information. Inaccurate or incomplete details may cause order delays or cancellations.
Order Acceptance
All orders are subject to review and approval. My Patio World reserves the right to cancel or refuse any order due to stock limitations, pricing errors, or suspected fraudulent activity.
Product Availability
Product availability is subject to change without notice. If an item becomes unavailable after purchase, we will offer an alternative option or a full refund.
Pricing & Payment
All prices are listed in USD and are subject to change without notice. Payment must be completed in full before your order is processed or shipped.
Shipping & Delivery
Estimated delivery times are provided at checkout. While we strive to meet these timelines, delays due to weather, carrier issues, or supply chain disruptions are possible and beyond our control.
Warranty & Returns
Most products come with a manufacturer’s warranty covering defects in materials and workmanship. Returns must follow our official Returns & Refunds Policy.
Limitation of Liability
My Patio World is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products. Always follow safety guidelines provided with each product.
Policy Changes
We reserve the right to update these Terms of Service at any time. Changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.